| We have some experience with non-technical (Physician) users and SecurID.
| Wouldn't mind talking over details if you find your are going that route.
| We would now prefer to use dial-back for modems and maybe S-key over the net.
| The card was difficult enough for people to use that many would write the
| Modem phone number AND the PIN on the card.
Did you do any user education before introducing the cards?
I've found that a quick demo of sniff, in conjunction with speaking in
terms of protecting patients, gets doctors interested enough that they
accept S/key paper lists. I also make an effort to present this as
gee-whiz nifty spy kinda stuff. We encourage them to carry the lists
with them, and seem to have good sucsess.
"It is seldom that liberty of any kind is lost all at once."