Does anybody use Securid in conjunction with a TIS Gauntlet Firewall???
I have been trying desperately to speak with technical support personnel at
Security Dynamics in Cambridge, MA. Over the last week I have spent a total
of 165 minutes on hold waiting to speak with the help desk. Leaving
messages does not work because I must sit at my desk until they call back.
If I leave for some reason and miss the return call I then must call
Security Dynamics and start the process all over again. It really pisses me
off...This is totally unsatisfactory tech support.
Now I'll get off my soapbox and get on with the problem:
When an outside user accesses our net he/she must be authenticated by the
Firewall. I would like the user to be able to use Securid to be
authenticated on the firewall. I was told by Securid Sales (now I'm an
owner) that the client for Sercurid comes with the TIS Gauntlet Firewall. I
have no documentation on how to get the two machines to talk to each other.
Any help please...
_/_/_/_/ _/_/_/_/ _/_/_/_/ Todd R. Zimmerman
_/ _/ _/ _/ Network Manager / Computer Specialist
_/ _/_/_/_/ _/ Naval Medical Center, San Diego
_/ _/ _/ _/ (619)532-9314 Pager 979-2195
_/ _/ _/ _/_/_/_/ snd1trz @
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