< SNIP >
I haven't worked with Firewall-1 much but what I have done is because a
large customer came to me and stated that they could not find anyone in
town to help them implement the firewall or offer any support. We have a
bunch of authorized resellers in the Twin Cities and my customer called
all of them for help. Many of them are SUN resellers.
If we can provide better support and services for our customers than the
authorized resellers, then Checkpoint should take a very careful look at
the World.
Just because a local company can supply a product doesn't mean that they
can support it or help with the implementation issues. I think that you
should always try to pursue a relationship with a reseller that can
provide you with support. They will know your network, your people and
your needs. Then they can provide some real help.
Just my 2 cents.
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