I am assuming that:
a/ The administration mechanism is secure enough for your
b/ The hired administrators are trustable (according to your
c/ The hired administrators are more capable/cheaper than
the in-house talent.
It is my opinion that out-sourcing your firewall and i-net
connection makes alot of sense for companies w/ 20-5000 people.
Building the expertise to manage a firewall 24x7 is moderately
intense. Companies such as Pilot, Exodus, INS, Netsolve can do
this far more efficiently, and, ideally, at a higher quality of
service, than in-house groups.
As such, I see them, under the proper circumstances, as a win-win
I don't have any experiences or opinions to offer on Pilot.
Ideally you will hand them your security policy and have them
prove they can enforce it securely and reliably.
I believe we will see an increase in WAN and FW management
services. With the exponential growth in technology and
communications, and the linear growth in talent, ownership and
physical location of managemnt resources will increasingly be
> Does anyone have any experience letting a third party ISP/firewall
> maintainer maintain your T-1 and your firewalls.... I know I am going to
> be blasted for this question but I need to know what folks out there feel
> about letting a third party run your firewalls.
> The third party in question is Pilot Networks. Has anyone dealt with them and if
> so how would you rate their service. (http://www.pilot.net)
> There are significant advantages to letting a third party maintain your
> firewalls for you (as there is always someone else to blame for instance :-),
> but on the same token there are a million other disadvantages too...
> Can I get some folks to dicuss this out on the mailing list.
> Any comments on this are appreciated by email or by discussions on the mailing
> Srinath Sarang Srinath .
Not Employed Networking, Ltd.
email: alan @