Great Circle Associates List-Managers
(September 1994)
 

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Subject: getting list mgrs attention
From: "John Carr" <John_Carr @ smtp . esl . com>
Date: 26 Sep 1994 08:40:32 -0700
To: "list-managers" <list-managers @ greatcircle . com>

As postmaster for the primary mail exchanger for our domain, I get cc'ed on
all mail bounces.  I have (had?) a user who left our company without
unsubscribing to a variety of mailing lists and that traffic is now bouncing
as unknown user mail should.  The problem is that the list mgr doesn't seem
particularly interested in removing the user.  I've tried messages to the
errors-to address and to postmaster & root at the sending nodes to no avail.

The header of a sample message is:

Received: by smtp.esl.com with SMTP;26 Sep 1994 01:29:27 -0700
Received: from life.ai.mit.edu by gatekeeper.esl.com (4.1/SMI-4.1)
        id AA11245; Mon, 26 Sep 94 01:29:23 PDT
Errors-To: Mail-Server@campaign92.org
Received: from LEX-LUTHOR.AI.MIT.EDU by life.ai.mit.edu (4.1/AI-4.10) for
xxx_xxx@smtp.esl.com id AA03589; Fri, 23 Sep 94 19:01:10 EDT
Received: from OMEGA.AI.MIT.EDU by LEX-LUTHOR.AI.MIT.EDU via INTERNET with
SMTP id 419203; 22 Sep 1994 20:53:30-0400
Errors-To: Mail-Server@campaign92.org
Delivered-By-The-Graces-Of: The Clinton-Info Program
Precedence: Bulk
To: Clinton-News-Distribution@campaign92.org,
        Clinton-Economy-Distribution@campaign92.org
Date: Thu, 22 Sep 1994 20:53-0400
From: The White House <Publications-Admin@whitehouse.gov>
Reply-To: Clinton-Info@campaign92.org
Message-Id: <19940923005335.9.MAIL-SERVER@OMEGA.AI.MIT.EDU>

One problem seems to be TWO errors-to lines.  When the bounce msg is
generated, it goes to:

To: Mail-Server@campaign92.org, Mail-Server@campaign92.org
 
and they choke on that:

Connected to lex-luthor.ai.mit.edu:
>>> RCPT To:<Mail-Server@campaign92.org,Mail-Server@campaign92.org>
<<< 501  Bad forward path: More than one address in
<Mail-Server@campaign92.org,Mail-Server@campaign92.org>..
554 <Mail-Server@campaign92.org,Mail-Server@campaign92.org>... Remote
protocol error

Any suggestions how to get his attention?



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