Great Circle Associates List-Managers
(April 1997)
 

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Subject: Re: Dealing with problem subscribers
From: "William P. Barr" <wbarr @ leland . Stanford . EDU>
Date: Wed, 16 Apr 1997 08:45:17 -0700
To: list-managers @ GreatCircle . COM
In-reply-to: <199704161342.IAA17088@celery.tssi.com>

>As I wrote to someone yesterday, IMHO there aren't any God-given or First
>Amendment rights to a free mailing list (and precious few to a paid list),
>and any privileges I choose to grant can be revoked.

Precisely.  I have been threatened by the word, "sue" a number of times.
My canned response is, "Great!  I would love to have a day off work to
watch the spectacle of your humiliation.  Try reading the Constitution
before threatening me with it."

>I try to enforce my rules swiftly and evenly, and I've got a big file of
>thank you notes from subscribers as a result of my stepping in to stop
>various threads.  In five years, I've only had to kick about 10 people off
>my lists, and about half of those were spammers.

I'm in the same boat.  Most recently, I kicked 2 users off a 1000 member
list and the amount of email was cut in half and the quality of discussion
and on-topic mail was immeasurably improved.  I received several dozen
"hey, it's a lot quieter on the list, what did you do?" messages shortly
afterwards.  It only takes one or two idiots with way too much time on
their hands to cause a lot of grief.

I try to be fair, but when people decide to obey the letter rather than the
spirit, I quickly lose patience.

Bill

--
William Barr, Stanford Computer Forum   wbarr@leland.stanford.edu
<URL:http://www-forum.stanford.edu/~wbarr/wbarr.html>
Listowner: butler-sql, harpoon, phoenix-command, tacops,
z-scale, n-scale@lists.stanford.edu
       "My opinions are mine and only mine."




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