On Wednesday, November 26, 1997 11:38 PM, jonathon
[SMTP:grafolog@netcom.com] wrote:
> I discovered yesterday that I was the first person to be
> able to successfully unzubscribe from a mailing list, without
> having to get the list-owner's help. << It appears that
> people don't know how to send a confirmation message. >>
An alternative solution to this perennial problem is to move on to newer
mail list management technology. There are many web-enabled listservers on
the market now, including my company's GroupMaster.
Each outgoing message can have a URL in the footer that allows for
*instant* unsubscribe---no typing, no replying, no sending---just use that
handy mouse to click your way off a list via the browser (traditional
methods are also supported). Yes, most die-hards still don't use a browser
and email in tandem, and yes, many die-hards use text based clients that
don't support 'hot' URLs.
However, these experienced users (like you & I) usually find their way off
any list type---it's the AOLers and newbies that screw up. So, follow this
logic:
1. Newbies are comfortable with simple GUIs & clicking mice.
2. Give them a way to manage their list subscriptions with a GUI (web in
GroupMaster's case)
3. They cease to screw up their subscriptions.
4. They quit bugging & cursing you.
5. Your blood pressure decreases, your free time increases.
Just an alternative to consider,
Marc Mead
http://www.groupmaster.com
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