On Thu, 27 Nov 1997 05:37:39 +0000 (GMT), jonathon
<grafolog@netcom.com> wrote:
> Is this degree of cluelessness something that _might_ be
> specific to the lists I run, or is it a general phenomena?
>
> If it is the latter, what action are other list-owners taking,
> to combat it? << Other than using them as fodder for
> HumourNet. >>
We run lists for non-linear video editors---people who edit video on
high-end NT machines using programs like Speedrazor and Digital
Fusion. These are tremendously complex pieces of software, and the
hardware needs to be able to play back NTSC video and 44.1 stereo
audio in sync, so these are pretty sophistcated users.
We've had people try to subscribe the list to itself, try to subscribe
the request address to the list, and all manner of truly brain-dead
actions.
When we were under petidomo (a mini-majordomo written in C), a friend
did a cgi-script web interface along the line discussed here which
helped a lot. When we moved to post.office, its lists also had a web
interface, so we just pointed the old subscribe pages there.
The users still have to contend with that scary email, because we
insist on confirms for subs and unsubs, but its a lot easier than
starting them from ground zero.
-
Jerry Trowbridge
--at the Flying Pig Ranch
References:
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