Great Circle Associates List-Managers
(December 1997)
 

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Subject: Re: Clueless subscribers? (Was: Re: List-Managers-Digest V6 #23
From: Adam Bailey <adamb @ tezcat . com>
Date: Wed, 3 Dec 97 23:19:30 -0500
To: <List-Managers @ GreatCircle . COM>

On 12/3/97 9:47 PM, Chuq Von Rospach <chuqui@plaidworks.com> wrote...

>The only people with *no* excuse for
>screwing up on mail lists are people like us, who build, maintain and
>run them. And we're a really limited audience, but I'd be curious as
>heck what the error situation for the mailing-list-guru-lists are.
>Because one can bet they're not zero... (grin)

I'm on five or six list owners' lists. And it does happen, more often 
than it should.

Usually, the situation is this: a person works for a company, and their 
boss tells them that they have to start running a list and here's who to 
contact to get set up. So they stumble through the creation process with 
the site manager and suddenly they have a list. They don't really know 
what to do with it, and really didn't want the job in the first place. 
When the site manager asked them "do you want to be on the list owners' 
list," they said yes because they thought it would help. Then, they get 
barraged with tons of messages about funny settings that they don't 
understand, people suggesting changes to list documentation that they 
don't know how to implement, and discussions about clueless subscribers. 
So they reply to a list message asking to be taken off the list because 
all they really want is to send out their company's newsletter so they 
can keep the boss happy.


-- 
Adam Bailey      | Chicago, Illinois
-=-=-=-=-=-=-=-=-| "Do not take life too seriously;
adamb@tezcat.com | you will never get out of it alive."
adamkb@aol.com   |  - Elbert Hubbard
Finger for PGP   | http://www.tezcat.com/~adamb


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