On Fri, Mar 05, 1999 at 11:29:50PM -0500, Nick Simicich wrote:
> What is the corollary here? It is up to the list manager to provide the
> user no help, since it should be as hard as possible for them to be on our
> lists?
Nope. There is no corollary.
But I will add two comments:
1. I feel it is each end-user's personal responsibility to ensure that
they have adequate computing resources and tools, and sufficient knowledge,
to use whatever they're trying to use. I have no sympathy for people who
fail to equip themselves appropriately and then expect the rest of us
to solve their self-created problems.
2. I have never said that list managers should not provide any help.
Nor have I ever said that they should make it as hard as possible.
I will say, however, that list managers should take care that in
attemping to help the users who fall into the category described in (1)
that they do not do a disservice to the users who have actually taken
the time and trouble (and perhaps expense, although that's very minimal)
to think about what they're trying to do and set themselves up
appropriately.
---Rsk
Rich Kulawiec
rsk@gsp.org
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