Great Circle Associates List-Managers
(August 2003)
 

Indexed By Date: [Previous] [Next] Indexed By Thread: [Previous] [Next]

Subject: Re: list policies about vacation programs
From: "David W. Tamkin" <dattier @ panix . com>
Date: Sun, 17 Aug 2003 18:12:38 -0500
To: list-managers @ greatcircle . com
References: <001401c364d8$fdff8200$21985742@ord351473> <200308151015.DAA05031@eskimo.com> <2147483647.1060937596@[192.168.1.15]> <jF3DIaM3d5P$EwJV@celandine.oak-wood.co.uk> <001401c364d8$fdff8200$21985742@ord351473> <6.0.0.10.0.20030817104204.049f2e28@127.0.0.1> <6.0.0.10.0.20030817131444.04acfda0@127.0.0.1>
User-agent: Mozilla/5.0 (Windows; U; Win 9x 4.90; en-US; rv:1.0.1) Gecko/20020823 Netscape/7.0

JC Dill wrote:

> IMHO, you use the To: line for the person the email is addressed TO.

Or PERSONS.  There can be more than one addressee there.  You know that.

 > You CC: others who you want to keep appraised of the discussion.

Exactly.  Someone whom you want to respond, whom you in fact expect to 
reply as in your earlier example, is not merely being kept apprised [the 
word I trust you meant] but is actively involved.  People whose 
immediate attention matters belong on the To: line.

In your illustrations, the Cc: line is ambiguous: if you send me a 
carbon, how much attention and time should I give it?  Are you saying 
I'm peripheral, or that I'm integral to the discussion but somebody else 
is more important than I, and you just refuse to put more than one 
address into To:?  Would replying be butting in where I should just be 
listening, or would not replying be rudely ignoring the matter and the 
other people?

You say there are companies where that's how it's done.  No doubt there 
are.  I'm saying that they handle it badly.  Existence doesn't prove merit.

In my illustrations, the last person in To: is still integral and the 
first person in Cc: is already peripheral.  You know how much 
involvement the sender ascribes to you.  There's no guessing.

> So, that's why I feel that electing to implement an OoO to reply to a
 > CC'd email is an individual decision.

Then one thing we can agree on is that allowing the user the choice is a 
far better idea than hard-coding the software or hard-lining the policy.

DWT

I've often apprised bosses to their faces on company time but have 
appraised them only behind their backs after hours.  Otherwise the 
appraisals would have led to reprisals.



References:
Indexed By Date Previous: Re: list policies about vacation programs
From: JC Dill <inet-list@vo.cnchost.com>
Next: Re: Carbon Copies (Was Re: list policies about vacation programs)
From: Berg Oswell <berg@eskimo.com>
Indexed By Thread Previous: Re: list policies about vacation programs
From: JC Dill <inet-list@vo.cnchost.com>
Next: Re: list policies about vacation programs
From: Berg Oswell <berg@eskimo.com>

Google
 
Search Internet Search www.greatcircle.com