A little over a week ago I posed the following question to the list and would like to thank everyone who responded.
> My employer is considering putting a RealAudio server on our public web site.
> There is some concern that many of our customers will not be able to access
> the server because they are behind a firewall and due to the conservative
> approach that many companies take toward new proprietary protocols.
>
> If you maintain a firewall, have a moment and responding wouldn't violate your
> security policy would you please send me, _not_ the list a short note saying
> whether you do or do not allow RealAudio traffic through your firewall. If
> there is interest I will summarize the responses to the list in a week or so.
Someone did ask for the results, so here they are. I received a total of eighteen responses. Ten respondents did allow it through their firewalls while the remaining eight did not. Of those who did not four were either planning to or evaluating the possibility. Two themes that recurred among those that disallow RealAudio were the need for a clear business reason and the need for a more complete specification. I thought that the specification issue had been addressed but I've not revisited the issue since the product was originally introduced and their web site basically directed users to get their unreasonable security person to open up a wide range of UDP ports.
Those who do allow it and told me how they're doing it mentioned either TIS' or Progressive Network's proxies though some talked about Borderware.
I'm not sure how the data will be interpreted by the Marketing folk who manage the content of our site but I will recommend that in addition to the RA format a non streaming sound file and a text transcript be made available.
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Gilbert Rankin Email: gilbert @
netcom .
com
Voice: (415) 943-2562
Anonymous Quote -------------> "God is real, unless declared integer."
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