> The "fix" is educating users in carefully reading headers (a very
> valuable skill) and learning how to operate their software (another
> very important skill). Hacks like using Reply-To: to direct replies to
> the list are bad because they discourage proper understanding and
> usage of the system and penalize those who know how things really
Actually, getting users to use their software the way they are supposed
to, rather than the way they actually do, is pretty much futile; you
need to fix the software so the way people use it is also the right
way to do things.
A better reason for not using Reply-to for the list is that errors
and miscellaneous stuff end up going to everyone on the list, whereas
otherwise they would just go to the sender.
firstname.lastname@example.org or MERRILL COOK on Ecunet/PresbyNet