Great Circle Associates List-Managers
(April 1996)

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Subject: I have a question
From: Walter Morales <walter @ rip . psg . com>
Date: Wed, 10 Apr 96 09:41 PDT
To: list-managers-digest @ GreatCircle . com

 First time here..
> And I have a question.
> I run a mailing list that has about 1500 users.
> There is a user in Brazil, that has broken almost every rule in the
> netiquette guide.
> My first request was for him to slow down a little on the number of messages
> that he was sending >10 a day, and the average before was about <20 from all
> the users a day. His response "I don't count them, so that it is not
> relevant to me"
> Well.. not very happy here since it was causing hundreds of bounces from
> people that were no longer with email accounts or mail boxes full, etc.
> Other users started to complain and this user just kept his messages non
> stop. Messages that were sent to him in a personal basis he forward to the
> whole list.
> Anyway, I am tired of it and so are many other users. My question is, is
> there any problem in removing such a problematic user? others have tried to
> reason with him but it does not work.
> After removing a user like this he may start bothering other people that
> will eventually write me and I don't have much time to answer dozens of
> questions from people that have no idea about his behavior on my list.
> Any suggestions will be greatly appreciated.
> Thanks
> walter

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