On Thu, 2 Jan 1997, Mark Sienkiewicz wrote:
> 1. Prevent your list from interfering with other organizations
> network services. e.g. You have a duty to correct a configuration
> error that floods a non-subscriber with mail. This is a standard
> duty that everyone has -- you do not cause damages to your fellow
> citizens.
>
> 2. If people are paying to be on your list, you have a duty to
> keep it operating and a duty to do anything else you stated
> in your contract.
>
> If there is no contract with your subscribers, I don't think
> you even have a duty to make sure the list works, though under
> #1 above, you have a duty to process unsubscribe requests if
> your list is actually sending out messages.
Agreed, on all points. But I'd like to further restrict things on the
unsubscriptions. You have a duty to allow somebody to unsubscribe
themselves from the list, if they originally requested the subscription.
If you placed them on the list, then you should handle the unsubscription,
if they cannot figure out how to use the list software.
I have tens of lists, the biggest one having over ten thousand people on
it. I can't handle all of the un/subscription myself, and I get paid for
this! We never subscribe people to the list ourselves, and thus feel no
responsibility to perform the unsubscriptions manually. Actually, whenever
somebody asks me to do it, I send them a message telling htem how to do it
themselves. Of course, if somebody tries and can't do it, then I'll help
them.
Otherwise, it's not a responsibility, just a nicety.
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| Brock Rozen | brozen@webdreams.com | http://www.webdreams.com/~brozen |
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