This week's chutzpah award goes to wake@wln.com, apparently the admin at
an Internet training site. Her message and my response follow.
--
Michael C. Berch
mcb@postmodern.com / mcb@greatcircle.com
-----------------------------------
wake@wln.com wrote:
>
> Dear list owner -
> Your policy of moving 'problem' accounts to your bounce list and
> generating daily email is creating problems for our site, which
> recycles some accounts for training individual users. (Userids in the
> format of trainxx@wln.com and demoXXX@wln.com, for instance.) We had
> to manually reset our account and communicate with your bounce list to
> get one of our training accounts removed from some list some user
> joined. This is very time-consuming.
>
> I wondered if you might reconsider your daily bounce list message
> policy. Normally if an account is removed from our system, it can be
> restored a few days later with a clean slate -- without any list mail
> being generated to it.
Sorry, but I cannot see any justification for treating your domain
differently than the hundreds of other domains whose users subscribe to
lists here. The bounces list saves quite a bit of work for the list
manager, and permits users whose addresses are temporarily unreachable
to resubscribe easily.
Have you considered that using live Internet lists for your training
purposes is causing additional work for list managers, especially if you
do not instruct your users to unsubscribe (or do it for them) at the end
of their session? Frankly, I would prefer not to have demo or training
accounts use my lists for "practice", and therefore will block your
domain from use of the Majordomo server here if this practice continues
to generate list bounces.
You might want to think this through again.
Regards,
--
Michael C. Berch
Postmaster/List Admin
mcb@postmodern.com
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