Great Circle Associates List-Managers
(September 1997)
 

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Subject: Re: AOL upgrade
From: "Henry W. Miller" <henrym @ SACTO . MP . USBR . GOV>
Date: Tue, 30 Sep 1997 12:00:05 -0700
To: nolan @ tssi . com
Cc: list-managers @ GreatCircle . com, henrym @ SACTO . MP . USBR . GOV

> From:	MX%"nolan@tssi.com" 30-SEP-1997 09:21:10.23
> To:	MX%"list-managers@GreatCircle.com"
> CC:
> Subj:	Re: AOL upgrade
> 

On Tue, 30 Sep 1997 10:54:38 -0500 (CDT), Mike Nolan <nolan@celery.tssi.com> said:
Mike Nolan <nolan@celery.tssi.com> writes:

> > On Tue, Sep 30, 1997 at 03:05:32AM -0700, Henry W. Miller wrote:
> > > 	I know that we've had our share of AOL bashing on this list, and
> > > perhaps this list is not the proper place for this, but, come on!  I
> > > almost cannot believe this.  I would really like an explanation from AOL
> > > about this, and if I do get one, I'll pass along the details.
> >
> > You won't get one.
> >
> > I received a death threat from an AOL luser, and no one at AOL
> > would do the courtesy of returning my email about the issue.
> >
> > A bunch of losers, that's what they are...
> 
> And with an attitude like that, you're really going to encourage them to
> improve, too.
> 
> Before I consider the lack of a response a problem, what did you do to elicit
> one, i.e, send the offending e-mail to postmaster@aol.com, etc?
> 

	Exactly.

> My experiences with AOL the past year or two have been fairly good, when I
> have had SERIOUS problems, I've gotten reasonable responses from them.
> (Not necessarily an immediate solution, but a response.)
> 

	I've actually receieved good feedback from AOL concerning SPAM, 
poor response concerning other problems.

> We used to have an AOL mail administrator active on this list, did he go
> off the list or leave AOL?
> --
> Mike Nolan


-HWM


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