In message <Pine.SUN.3.96.971120003620.28983B-100000@flatland.dimensional.com>,
Theodore M Smith <tedsmith@dimensional.com> wrote:
> I am having difficulties with a handful of hackers/flamers
>in both places.
Point #1: There is one hell of a big difference between hackers and
flamers. Which type of affliction do you actually have?
If you have been hacked, then you need to pursue a whole set of actions in
order to deal with that, and there are many people (myself included) who
will be glad to give you LOTS of advice on securing your systems (assuming
the you are the system administrator at the site which hosts your mailing
list).
If however you are just getting a bunch of flames on your list... well...
that is a whole different problem. In that case, why not just manually
unsubscribe the flamers? It _is_ your list after all.
>Although there are ways I can deal with them,
>some of those ways involve email confirmation or other security
>I'm reluctant to use.
You are not making any sense. The various uses of ``confirmation'' in
conjunction with mailing lists that I am aware of won't help you to deal
with _either_ hackers or flamers in any way. So why don't you stop beating
'round the bush and say what you mean in clear terms?
>The reason, with which you obviously
>may disagree, is that while the site and list are new and I'm
>trying to attract new users...
Nothing wrong with that.
>... I'm trying to cater to the fear of
>some of that kind of security.
In whom does ``security'' (you are still being entirely vague about what you
really mean here) engender ``fear'', other than bad people?
> Which leads to the problem. Two of the hackers/flamers
>are from America OnLine. I can supply logs showing the exact
>time and AOL proxy these folks used, so AOL abuse/security
>folks could track them down and ask them to stop, as one major
>ISP did. But all I get out of AOL are automated acknowledgements
>and persons at 800 numbers telling me just to email again. That
>hasn't worked for several weeks.
It isn't up to AOL to act as a moderator for _your_ list, or to determine
acceptable conduct on your list. That's _your_ job.
> I'm sure AOL has some folks who would be helpful if
>I can once get past the bureaucratic insulation.
>
> Does anyone have a name and telephone number at AOL
>who could help?
Tes, but as I say, it sounds to me like you just need to revoke the member-
ship/subscriptions of the few people who you think are being excessively
disruptive. So just do that. You don't need AOL's help to do that.
-- Ron Guilmette, Roseville, California ---------- E-Scrub Technologies, Inc.
-- Deadbolt(tm) Personal E-Mail Filter demo: http://www.e-scrub.com/deadbolt/
-- Wpoison (web harvester poisoning) - demo: http://www.e-scrub.com/wpoison/
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