Thanks for your generous responses to my newbie question:
>> Does anybody know of a web site or an FTP-retrievable file
>> that explains *in lay terms* the implications of bounce
>> messages?
>>
>> (My favorite: "A remote server failed." Holy helpfulness,
>> Batman, that doesn't give me a clue what to try next.)
* I'm grateful for Rhonda Vandine's web site for computer-newbie
list owners, with its excellent page for bounce interpreting
and handling, on 6 bounces: http://cap.unb.ca/listserv/
1. No such user at host
2. No such host
3. No MX or A records for host
4. Transient failure: cannot deliver for n days
5. Mailbox full
6. Unknown mailer error x
* Found another site that discusses five common bounce messages:
http://wolf.weeg.uiowa.edu/helpdesk/faqhtmls/email-problems.html#bounced
1. Unknown Recipient or User Unknown
2. Connection Timed Out
3. Unknown Host
4. Warning: Message could not be delivered for X hours/days
5. Too many hops
* Freeware that will indicate whether it's a fatal or
transient bounce problem: http://www.smartbounce.com/
* And Norbert B. generously offered to put together a document
that explains the implications of bounce messages, if it
developed that no such document is yet available.
Thank you all. I'm miles ahead of where I was when I wrote
to you.
I still have no clue what to do with "A remote server failed."
(On one valid e-addy that I *can* reach from my AOL and Juno
accounts, I've tested weekly for three months from the list
account, and still get "A remote server failed." So, apparently
it's about the path between the list server and the subscriber's
server, since the subscriber's e-addy receives mail just fine
from other (AOL, Juno) servers. Most puzzling. Our list hosting
ISP's tech support has no answers.)
Norbert, any bounce help that you have the patience and
inclination to put up for newbies, would be gratefully
welcomed, used, and shared with others.
Thanks again for your help.
Sincerely,
Tommi
--
Tommi T, CAFG List Maintainer
Thom.RE@worldnet.att.net
------------------------------------------------------------
PS-- I love (at least as a spectator sport) the acid wit in
this group.
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