Great Circle Associates List-Managers
(November 1997)
 

Indexed By Date: [Previous] [Next] Indexed By Thread: [Previous] [Next]

Subject: Re: Bounce message implications? Followup
From: Thompson <thom @ Qmail . com>
Date: Fri, 21 Nov 1997 06:57:28 -0800
To: List-Managers @ GreatCircle . COM
Reply-to: Thom . RE @ worldnet . att . net

Thanks for your generous responses to my newbie question:

>> Does anybody know of a web site or an FTP-retrievable file
>> that explains *in lay terms* the implications of bounce
>> messages?
>> 
>> (My favorite: "A remote server failed." Holy helpfulness,
>> Batman, that doesn't give me a clue what to try next.)

* I'm grateful for Rhonda Vandine's web site for computer-newbie 
  list owners, with its excellent page for bounce interpreting
  and handling, on 6 bounces: http://cap.unb.ca/listserv/
  1. No such user at host
  2. No such host
  3. No MX or A records for host
  4. Transient failure: cannot deliver for n days
  5. Mailbox full
  6. Unknown mailer error x

* Found another site that discusses five common bounce messages:
http://wolf.weeg.uiowa.edu/helpdesk/faqhtmls/email-problems.html#bounced
  1. Unknown Recipient or User Unknown
  2. Connection Timed Out
  3. Unknown Host 
  4. Warning: Message could not be delivered for X hours/days
  5. Too many hops

* Freeware that will indicate whether it's a fatal or 
  transient bounce problem: http://www.smartbounce.com/

* And Norbert B. generously offered to put together a document
  that explains the implications of bounce messages, if it
  developed that no such document is yet available.

Thank you all. I'm miles ahead of where I was when I wrote
to you. 

I still have no clue what to do with "A remote server failed." 
(On one valid e-addy that I *can* reach from my AOL and Juno 
accounts, I've tested weekly for three months from the list 
account, and still get "A remote server failed." So, apparently
it's about the path between the list server and the subscriber's
server, since the subscriber's e-addy receives mail just fine
from other (AOL, Juno) servers. Most puzzling. Our list hosting
ISP's tech support has no answers.)

Norbert, any bounce help that you have the patience and
inclination to put up for newbies, would be gratefully
welcomed, used, and shared with others.

Thanks again for your help. 

Sincerely,
Tommi
-- 
Tommi T, CAFG List Maintainer
Thom.RE@worldnet.att.net

------------------------------------------------------------
PS-- I love (at least as a spectator sport) the acid wit in 
     this group.


Follow-Ups:
Indexed By Date Previous: Re: [CLARIFICATION] Can you help with AOL troublemakers?
From: Theodore M Smith <tedsmith@dimensional.com>
Next: Bounce handling
From: Norbert Bollow <nb@pobox.com>
Indexed By Thread Previous: Re: [CLARIFICATION] Can you help with AOL troublemakers?
From: Theodore M Smith <tedsmith@dimensional.com>
Next: Bounce handling
From: Norbert Bollow <nb@pobox.com>

Google
 
Search Internet Search www.greatcircle.com