Great Circle Associates List-Managers
(January 1998)
 

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Subject: Re: Tracing the ISP of (a Particularly Hideous) Subscriber
From: murr rhame <murr @ vnet . net>
Date: Sat, 10 Jan 1998 11:24:58 -0500 (EST)
To: Darren Wyn Rees <merlin @ netlink . co . uk>
Cc: List Managers <list-managers @ GreatCircle . COM>
In-reply-to: <34d5d3a8.29456674@mail.ndirect.co.uk>

I can't offer a great solution for tracing your culprit.  I will note
that Listproc 6.0c does keep a log of all posts and commands which has
full headers intact.  There may be other mailing list servers programs
which also keep complete records.  Complete headers can be helpful in
tracing.  There were some posts to the list-manager list complaining
about the lack of complete logs with Majordomo. 

Unfortunately, it can be very difficult to track down someone who is
determined not to be found.  I would ask for assistance from your
local sysadmin.  Sysadmins and postmasters have access to logs and
tools not usually available to the average user.  Postmasters are more
likley to respond to a compliant form another postmaster than to a
complaint from a random user.  If you have a serious problem, your
local sys admins are the place to start.

Regarding his slanderous posts to other forums, I would not worry too
much about him killing off the list.  Those who are already subscribed
to your list know better than to believe his lies.  When he posts to
other forums, I would post a very terse disclaimer stating that the
fellow is not and has never been subscribed to your mailing list, and
does not represent your mailing list in any way.  If his posts are as
strange as you have described, no one will pay any attention to him. 
Detailed rebutals of each issue raised by a person of questionable
sanity, often doesn't read well on the net.  Keep the rebuttal very
short and very dry. 


- murr -



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