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(June 1998)
 

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Subject: Re: integrated delivery system
From: Chuq Von Rospach <chuqui @ plaidworks . com>
Date: Thu, 18 Jun 1998 21:25:16 -0700
To: Rich Kulawiec <rsk @ gsp . org>, list-managers @ GreatCircle . COM
In-reply-to: <19980618095501.A13848@gsp.org>
References: <v0313031cb1ab2de2e469@[206.109.113.133]>; from mark davidmcCreary on Tue, Jun 16, 1998 at 09:15:37AM +0100<v0313031cb1ab2de2e469@[206.109.113.133]>

At 6:55 AM -0700 6/18/98, Rich Kulawiec wrote:

> Hmmm.  That's 9 addresses per mailing list, which is going to mean
> a heck of a lot of aliases for sites that operate hundreds of mailing lists.

So? Is the idea a system easy for the user? Or the administrator? FWIW,
my mail list setup uses an average of 23 aliases per list (including
the -digest paired list). Some are admin or interface aliases. Some are
things like list-subscribe and list-unsubscribe. And there are aliases
covering the various places I've found users THINK might be an admin
address -- better I do what I can to get them a reasonable response
than slim things down and make it easier for me...

> I'm not sure I see why this is a win over a single address for
> list administration to which directives are sent.

Two ways. First, it makes interfacing from a web site a LOT easier,
since you can pretty easily write an interface that goes to
list-subscribe/list-unsubscribe and save yourself a lot of custom
hacking to make things work. Second, you can simply embed the
list-unsubscribe address into your messages to make it as painfully
easy as you can for users to deal with your lists. Because with
list-subscribe and list-unsubscribe, they dont' need ANY memorized mail
list commands. and users, I've found, appreciate that.

I don't do this instead of the regular interface. I do it ON TOP of the
regular interface. So I can add functionality ot make life easier for
the users, without taking away anything from the folks who know the
traditional interfaces...

Seems like a no-loss situation.

--
Chuq Von Rospach (Hockey fan? <http://www.plaidworks.com/hockey/>)
Apple Mail List Gnome (mailto:chuq@apple.com)
Plaidworks Consulting (mailto:chuqui@plaidworks.com)
<http://www.plaidworks.com/> + <http://www.lists.apple.com/>



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