Great Circle Associates List-Managers
(November 1999)
 

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Subject: Re: AOL
From: Tim Pierce <twp @ rootsweb . com>
Date: Tue, 16 Nov 1999 00:41:09 -0500
To: Nick Simicich <njs @ scifi . squawk . com>
Cc: list-managers @ GreatCircle . COM
In-reply-to: <3.0.5.32.19991115204810.03e1e3b0@127.0.0.1>
References: <3.0.5.32.19991115142619.03490400@127.0.0.1> <199911151635.KAA14471@mail.xnet.com> <3.0.5.32.19991115142619.03490400@127.0.0.1> <19991115184049.R11373@ma-1.rootsweb.com> <3.0.5.32.19991115204810.03e1e3b0@127.0.0.1>

On Mon, Nov 15, 1999 at 08:48:10PM -0500, Nick Simicich wrote:
> At 06:40 PM 11/15/99 -0500, Tim Pierce wrote:
> >One possibility is if the recipient's mail server is rejecting the
> >mail based on some headers that were not generated by the mailing
> >list (which might include Message-ID, From, Date, or others,
> >depending on the list software).
> 
> If the mail is all being sent from the same system, these headers are
> generally similar.

Er, the "From" headers are definitely not similar to each other,
at least if the posts all come from different people.  As for the
others, it depends on your list software.  For example, I know that
SmartList preserves Message-ID, and it looks as if Majordomo does as
well.

> >Another possibility is if mail is being dropped due to some transient
> >problem with the sender's domain, e.g. poor network connectivity to
> >their DNS server.
> 
> Then AOL is badly broken, and their members should complain.

It might also be the sender's domain that is badly broken.  From
our perspective it is hard to tell.

At any rate, I think we are generally in agreement that if the
listmaster can prove that the mail was delivered to AOL, that it
is out of her hands and the AOL user should complain to their tech
support contacts.

But for the record, as an external mail admin I have not found
AOL's mail systems to cause nearly as much trouble as, say, Prodigy
or iName or CompuServe (with their forwarding and aliasing nightmares),
or penny-ante BBS systems that aren't really ready to play with
the big boys.  Considering that AOL represents about 15-20% of our
recipients, that is really an extraordinary achievement.  I would
really be very happy if the rest of the world ran as smoothly as
AOL.

-- 
Regards,
Tim Pierce
RootsWeb.com lead system admonsterator
and Chief Hacking Officer


References:
  • Re: AOL
    From: Nick Simicich <njs@scifi.squawk.com>
  • Re: AOL
    From: Adam Bailey <adamb@lull.org>
  • Re: AOL
    From: Tim Pierce <twp@rootsweb.com>
  • Re: AOL
    From: Nick Simicich <njs@scifi.squawk.com>
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From: "Bernie Cosell" <bernie@fantasyfarm.com>
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From: Nick Simicich <njs@scifi.squawk.com>
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