Great Circle Associates List-Managers
(April 2001)
 

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Subject: Re: "Digest" MIME types
From: JC Dill <inet-list @ vo . cnchost . com>
Date: Sun, 08 Apr 2001 15:44:00 -0700
To: List-Managers @ GreatCircle . COM
In-reply-to: <200104081657.f38Gv5D07962@mail.rev.net>
References: <3183964731.986731475@[0.0.0.2]><200104080800.BAA12916@honor.greatcircle.com>

On 10:58 AM 4/8/01, Bernie Cosell wrote:
 >On 8 Apr 2001, at 12:04, Tom Neff wrote:
 >
 >> I've said this here before, but since the question's on the floor: "MIME
 >> Digests" stink.  RFC1153 is the way to go.  Plain text, space saving, a
 >> single daily read. ...
 >
 >Well, I"ve said this here before and...  Why are there still digests?

 >5) You can't filter/sort/highlight  **KILL**.. you're stuck just
 >shuffling through "day's batch".. if you're not interested in a thread,
 >you can't kill it, skip it or ignore it, since the replies on the thread
 >are scattered through the digest...etc, etc...  [you've basically
 >crippled all of the nice tools your mail client has to help you deal with
 >your incoming mail efficiently and effectively.
 >
 >The 'single daily read' is a real red herring of course: with even crude
 >[but modern] mail clients, you can sort the list traffic into a folder
 >and have it there for reading at YOUR convenience [and have all the
 >sections and MIMEs just-right, and have everything threaded properly,
 >even if the threads cross several days].

Digests are useful to, and primarily/frequently used by, those who are too 
clueless to configure their email client to filter single messages into a 
list folder (which is a huge percentage of Internet users).  Because they 
don't know how to filter *at all*, the ability to filter/sort per message 
is something they don't miss.

These users like the digest format because they usually receive all of the 
list's daily email in one "message" and can delete or save that single 
message for later viewing.  This helps them prevent list messages from 
cluttering up their inbox full of individual messages, such that numerous 
individual list messages interfere with them finding and responding to 
their other, presumably more time sensitive messages.

It's a lot easier for list administrators to provide this class of users a 
digest than it is to teach them how to setup a list folder and filter for 
the individual list emails in their particular email client version.

	It would be much better to teach them to filter, but who has the time?

A possible solution:  Create a plugin for the most common email clients 
(Netscape, Outlook, Eudora, etc.) that automagically creates a 
mailbox/folder with the list name and a filter that filters off email sent 
by the list server (that way private replies stay in the inbox, none of 
this "subject line" filtering garbage).  List subscribers who inquire about 
a digest version could be told that the solution provided by this list is 
to send email to "listname-digest-solution@domain.com".  The server would 
pre-configure a plugin with the listname variables and for the particular 
client that was used to send the email, and email the plugin back to the 
subscriber.  When received, the user would have to click on an "OK" to tell 
the plugin to install, then the plugin would create the folder/mailbox and 
add the filter into the client's settings.  Voila.  Now we no longer need 
digests.

jc




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From: "Bernie Cosell" <bernie@fantasyfarm.com>
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From: Charlie Summers <charlie@lofcom.com>
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