Great Circle Associates List-Managers
(May 2001)
 

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Subject: Re: Reply-To and usability measurements
From: Chuq Von Rospach <chuqui @ plaidworks . com>
Date: Mon, 28 May 2001 00:26:47 -0700
To: Norbert Bollow <nb @ thinkcoach . com>
Cc: Chuq Von Rospach <chuqui @ plaidworks . com>, list-managers @ GreatCircle . COM
In-reply-to: <200105280618.f4S6I8N11858@quill>


On Sunday, May 27, 2001, at 11:18 PM, Norbert Bollow wrote:

>> on my list, but virtually every zubscriber I have whose been on the 
>> list
>> less than 6 years has learned the habit of always using their
>> Reply-To-All feature.
>
> How can you be so sure of this?

The way I do it is by talking (and listening) to my users. The survey is 
a wonderful tool for finding out what the list thinks, as opposed to 
what the noisy people tell you they want... It's a lot more useful than 
guessing, but also a lot more work...




--
Chuq Von Rospach, Internet Gnome <http://www.chuqui.com>
[<chuqui@plaidworks.com> = <me@chuqui.com> = <chuq@apple.com>]
Yes, yes, I've finally finished my home page. Lucky you.

"He doesn't have ulcers, but he's a carrier."




References:
Indexed By Date Previous: Reply-To and usability measurements
From: Norbert Bollow <nb@thinkcoach.com>
Next: Re: test messages etc
From: Tom Neff <tneff@panix.com>
Indexed By Thread Previous: Reply-To and usability measurements
From: Norbert Bollow <nb@thinkcoach.com>
Next: Re: test message,or reply's to, which worse?
From: "David W. Tamkin" <dattier@ripco.com>

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