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Subject: Re: e-postage again
From: JC Dill <inet-list @ vo . cnchost . com>
Date: Sun, 19 May 2002 22:21:34 -0700
To: list-managers <list-managers @ GreatCircle . COM>
In-reply-to: <B90DD03B.369DD%chuqui@plaidworks.com>
References: <5.0.0.25.2.20020519211455.06e37eb0@pop3.vo.cnchost.com>

On 09:57 PM 5/19/02, Chuq Von Rospach wrote:
 >On 5/19/02 9:19 PM, "JC Dill" <inet-list@vo.cnchost.com> wrote:
 >
 >> That's actually a HUGE need.  At SpamCon there was a lot of talk about how
 >> ISPs might setup a customer-reputation clearing house (like a credit
 >> bureau) where ISPs could report and share information about bad customers
 >
 >Effectively being a combination RBL at the account level and PK web of
 >trust?
 >
 >God, wouldn't that have anti-trust issues?

No more than the sharing of information between creditors and credit 
bureaus, if set up in the same manner.

 > If, say, Earthlink, AOL and MSN
 >get together on something like this and MSN black-flags a spammer and AOL
 >refuses to sell him an account, I'll bet that spammer could make a good case
 >of anti-trust here, even if he DID intend to violate AOLs T&C's. This could
 >get ugly. But I digress.

MSN doesn't "black flag" the spammer, they merely report the truth of the 
information, that the spammer violated their TOS.  AOL can choose to do 
business with this person or not, based on this report and on any other 
information they might want to consider.

It's no different than having a bad payment record with Macy's, resulting 
in Sears not wanting to give you a store credit card.

If the credit bureaus want a piece of this action, they could start by 
soliciting ISPs for TOS-violating account data, and create a special 
database to track them and then to link them with actual individuals when 
the linking data becomes known.  Then make it searchable by the data known 
to the ISP (such as the calling number, when someone calls in to sign up 
for a new account).

 >> However... there are quite a few known spammers that buy throw-away
 >> accounts (usually using fraudulent identification when signing up) and move
 >> from ISP to ISP as they get nuked, and the ISPs are relatively powerless to
 >
 >And that's the ultimate problem - these databases only work on static data.
 >If the thing you're trying to police is dynamic (which fraudulent ID data
 >is, inherently), it's a moving target, and you're a few steps behind the
 >chase by definition. You're catching stupid people and abandoned Ids.
 >
 >Which means they'd have to base selling accounts on specific user data like
 >SSN or perhaps a drivers license, or some other ID (all of which can be
 >faked, of course), which creates a huge privacy issue into the maelstrom on
 >top of all of the other stuff...

Actually, what they need is better ANI coverage.  If you can nail down the 
individual by the phone number that is used to dial into the ISP (to setup 
the account, or to login with the computer), that goes a LONG way towards 
identifying them.

The biggest problem spammers apparently live in areas where the copper 
plant is so old that their phone doesn't provide ANI.  The ISPs either have 
to accept all signups from those communities, knowing that occasionally 
they will end up with the problem spammer, or they have to refuse to offer 
service to anyone who calls in from communities that don't have ANI-sending 
phones.  When the problem gets bad enough, look for the later solution to 
start to appear.  Let's hope your Mom or Aunt Alice doesn't live in one of 
those communities....

 >And we're basically only talking US here. Globally, life gets even more
 >interesting -- and when it comes to privacy issues, much, much tougher.

The privacy issues are no tougher than the same issues that surround 
consumer credit.  I, for one, find it abhorrent that a potential employer 
can run a credit check on someone before deciding to hire them.  What 
business is it of the employer's that someone might have had a problem in 
the past with paying bills, if the employee isn't asking the employer to 
"extend credit"?  IMHO it's a HUGE invasion of privacy to take this data 
(bill payment history) and make it available for other purposes than the 
"extending of credit" for which the database was supposed to be used and 
for the purposes which the data was supposed to be collected.

jc




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