Great Circle Associates List-Managers
(July 2002)
 

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Subject: Re: Surveying list users.
From: bwarsaw @ python . org (Barry A. Warsaw)
Date: Fri, 12 Jul 2002 11:04:46 -0400
To: Chuq Von Rospach <chuqui @ plaidworks . com>
Cc: list-managers <list-managers @ greatcircle . com>
References: <B953B12F.47984%chuqui@plaidworks.com>


[I think I finally figure out which address I'm subscribed to on this
list so hopefully this message will get through.  PS to listmom: can
you approve all my old held for moderation messages? -BAW]

Great idea, Chuq.  Getting list owners to post it will reduce the
perceived spamness of the message, so I think that's critical.

>>>>> "CVR" == Chuq Von Rospach <chuqui@plaidworks.com> writes:

    CVR> 1) about the user: how long on the net, platform, client,
    CVR> etc.

I'd also like to know if people tend to read their mail in one place
or multiple places.  I think that makes a big difference in the way
they access their email (spool vs. POP/IMAP) and perhaps even their
choice of clients.

    CVR> 2) functionality issues: html, MIME, reply-to, subject flags,
    CVR> etc.

digests vs. regular delivery, but also remember that users probably
prefer different message packaging for different lists.

    CVR> 3) other tools: usenet, IM, etc.

    CVR> 4) lists subscribed to (one reason I want to be very careful
    CVR> about privacy; I don't want people to avoid listing, um,
    CVR> sensitive or adult lists)

You probably don't need to know exactly which lists they're on, but
some more anonymous metrics like: number of lists you're on, do they
tend towards the technical or the social/recreational, etc.

    CVR> Since I want to keep this pretty short (25 questions or so,
    CVR> to keep from intimidating users into giving up), I don't
    CVR> think we'll get everything we want. But feel free to suggest
    CVR> things,a nd we'll decide later what to make the priorities...

    CVR> Your thoughts on this more than encouraged...

+1
-Barry



Follow-Ups:
References:
Indexed By Date Previous: Re: The role of the mailing list
From: "Roger B.A. Klorese" <rogerk@queernet.org>
Next: Re: The role of the mailing list
From: bwarsaw@python.org (Barry A. Warsaw)
Indexed By Thread Previous: Surveying list users.
From: Chuq Von Rospach <chuqui@plaidworks.com>
Next: Re: Surveying list users.
From: Chuq Von Rospach <chuqui@plaidworks.com>

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