Tom,
You gotta love it.
> So far so "good" - just part of the joy of the listadmin's job.
> But when a
> major ISP gives you a *one-click alternative* to writing that
> angry email...
> people are going to use it! Why bother to write back and say
> "what is this,
> get me off immediately" when you can just press the handy SPAM button?
A couple of months ago this happened to me. I wasn't on the open relay list,
but I just kept getting blocked. Finally I got in touch with one of their
postmasters (John 703.265.3543). Nice guy, very helpful. Anyway, he wanted
an addresses where they could send the TOS reports. I gave him one. The
problem is that the TOS reports are anonymous. So I called the guy back and
asked him what I should do. I explained that these were opt-in lists that
had been around for eight years, and that if someone wanted off, I'd LOVE to
remove them. His response "Just ignore them."
Brian
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