Chuq Von Rospach <firstname.lastname@example.org> writes:
> Wouldn't help.
> 90% or more of the spam complaints I see come when users see a mailbox
> full of spam, select everything in the mailbox in frustration, and
> report everything as spam in bulk. They aren't even opening the
> messages. It's a frustration reaction caused by AOL's absolute inability
> to really dent the amount of spam that gets into their mailboxes.
I think it might help this problem somewhat, although not alieviate it
entirely of course, for AOL's spam report button to look at the message
and if it has a List-Unsubscribe header, to try mailing that first.
They'd have to keep a blacklist of spammers who abused that header, or
automatically generate such a list from those spams that someone reported
and then received again with the same List-Unsubscribe header, but it
might be pretty effective.
If the users are going to use the spam button as an unsubscribe button,
why not make it exactly that?
Russ Allbery (email@example.com) <http://www.eyrie.org/~eagle/>