Great Circle Associates List-Managers
(August 2003)
 

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Subject: Re: list policies about vacation programs
From: J C Lawrence <claw @ kanga . nu>
Date: Wed, 13 Aug 2003 12:29:59 -0400
To: JC Dill <inet-list @ vo . cnchost . com>
Cc: listmanagers <list-managers @ greatcircle . com>
Delivery-date: Wed, 13 Aug 2003 09:30:01 -0700
In-reply-to: Message from JC Dill <inet-list@vo.cnchost.com> of "Wed, 13 Aug 2003 08:04:57 PDT." <6.0.0.10.0.20030813075308.046d67a0@127.0.0.1>
References: <6.0.0.10.0.20030813075308.046d67a0@127.0.0.1>

On Wed, 13 Aug 2003 08:04:57 -0700 
JC Dill <inet-list@vo.cnchost.com> wrote:

> Since these messages are not going *to the list*, should I, as list
> owner, take any action (set their subscription to nomail, or ?) 
> against the subscriber?

I follow a simple practice of walking the following scale based on
repeat offenses:

  1) Public warning.

  2) Automatic public unsubscription, free to re-subscribe but not
  encouraged to.

  3) Automtic publicly unsubscribe the domain (if a company), free to
  resubscribe but not encouraged to.  If not a company domain,
  unsubscribe the poster and ban from resubscribing.

  4) If a company automatic public unsubscription and banning of the
  entire domain from resubscribing .

If offenses pile up over a short period of time, I'll climb the scale
more rapidly (eg several people at different sites invoke rogue bots
over a fortnight).

> 1) The messages are not going to the list, but rather to the author.

Frankly, I don't care.  THey have shown themselves irresponsbile email
system users and abusers of the email services and data I provide them
as a list operator.  

> In some situations, it IS appropriate to let a list poster know that
> you will not be reading and replying to their post in a timely manner.

I have yet to find a case where this is actually true.  Sure, it may be
pleasant, but needed?  No.

> Should my action be different if the vacation program sends multiple
> responses to the same poster?

I just climb the above scale more rapidly, skipping levels, in those
cases.

> What I am seeking is not so much "the answer" as to make sure I've
> asked all the right questions to help me come up with the answer for
> my list.

For me its a question of what expectations I have of my list posters,
and what responsibilities they assume by being a list member.  

-- 
J C Lawrence                
---------(*)                Satan, oscillate my metallic sonatas. 
claw@kanga.nu               He lived as a devil, eh?		  
http://www.kanga.nu/~claw/  Evil is a name of a foeman, as I live.


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