Great Circle Associates List-Managers
(August 2003)
 

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Subject: Re: list policies about vacation programs
From: Berg Oswell <berg @ eskimo . com>
Date: Thu, 14 Aug 2003 10:12:26 -0700 (PDT)
To: list-managers @ greatcircle . com

Jeffrey Goldberg wrote:
> Consider how it scales.  Assume that at any given time, maybe 5% of your
> list are "on vacation".  If they all used broken autoresponders, then a
> single post to a list of 1000 would generate 50 autoresponses to the
> sender.  Subsequent posts from the same user would generate fewer, but
> still your policy does not scale well unless only a small minority of
> users use broken autoresponders.


	That assumes the auto-responder is broken...from what the original 
poster has said, this one is not broken, since it has sent just one 
response to each person that sent it mail.

	Letting people know you can't answer their email right away is a 
polite, thoughtful thing to do...providing your autoresponder isn't 
configured by an idiot.  Why punish someone for doing the right thing?

	Sure, getting 50 emails from one list post saying they're out of 
town might be annoying...but if the autoresponder is configured properly, 
you'll get ONLY 50.  So what's so bad about 50 emails?  Or 500?  Or half a 
million?  The point is that the guy running the autoresponder decided to 
do the polite, proper thing and not leave everybody hanging.


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