Great Circle Associates Majordomo-Users
(July 1994)
 

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Subject: Re: Suspension?
From: Larry Sheldon <lsheldon @ bluejay . creighton . edu>
Date: Fri, 1 Jul 94 8:03:28 CDT
To: majordomo-users @ greatcircle . com
In-reply-to: <Pine.3.89.9406302009.B13400-0100000@is.internic.net>; from "Paul Phillips" at Jun 30, 94 8:48 pm
Mailer: Elm [revision: 70.85.2.1]

The story so far:  I asked if there was a way for folk to suspend their
subscription, as while they are on vacation [some people actually display
some concern and responsibility for un-necessary resource consumption].

John Rouillard confirmed the suspicion that there is not, beyond
"unsubscribing" and "subscribing".  [Which offers the un-attractive features
of letting customers get away, making more work for list-managers in
dealing with the two-step process, PLUS the requests for what-was-missed.]

Paul Phillips then said:

> Any ideas how to make this REALLY clear to subscribers? We have about ten 
> thousand subscribers here, and far and away the most common question is 
> "How do I POSTPONE or NOMAIL? Listserv lets me do that..."
> 
> I think NOMAIL is a totally redundant feature on a list with open 
> subscription and unsubscription, but I'm about ready to add it in anyway 
> just to lower the incoming mail volume.

And I say :
I think a really customer-oriented, user-friendly thing would be something like
what the (gasp, what a role model!) USPS does where you can stop deliveries
for a period, then get all that was missed.
--
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.                                                                       . 
- L. F. (Larry) Sheldon, Jr.                                            -
. Unix Systems Administration                                           . 
- Creighton University Computer Center-Old Gym   Most of us can do more -
. 2500 California Plaza                           than we think we can,  .
- Omaha, Nebraska, U.S.A.  68178                 but usually less than  -
. lsheldon@creighton.edu                          we think we do.       .
- 402 280-2254 (work)                                                   -
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