At 09:01 AM 4/30/96 -0500, Dale Chatham wrote:
>Have all your list members individually send mail to abuse@aol.com. Be sure
>to quote the entire offending e-mail. In particular, have your aol members
>threaten to pull their accounts.
This is a really bad idea. Why? Because I've found that AOL, in particular,
are _very_ good about yanking accounts immediately. The AOL admins who
are on the other end of abuse@aol.com are very responsible, mature Internet
administrators, and they take their job seriously.
They don't need this kind of unwarranted abuse headed their way.
>One might also send a bill for the additional load on your machine. The
>theory is that they, as the operators of the system, are responsible for
>taking reasonable steps to see that their users do not impinge on the rights
>of others. They should not necessarily know that these users are abusing
>the net, but once told, they cannot possibly claim not to know.
Once they know something is happening, they take swift and decisive action.
What more could you possibly want them to do? Have you ever dealt with
abuse@aol.com? I get the feeling that you probably have not.
>One might also cc the above mail to postmaster and the offending account,
>thereby creating three pieces of large e-mail, two of which are going to
>anger aol representatives in much the same way it angered you.
Oh, THAT makes sense, get people ANGRY when they're really just lowly
system administrators, doing the best they can. Your suggestion makes no
sense, especially when you consider that the people behind abuse@aol.com
are just as angry about email spam as you are.
/\ /\ /\ /\ Kynn Bartlett / kynn@idyllmtn.com
/ \ / \ / \ / \
/ \ / \/ \ / \ Idyll Mountain Internet
/ \ //\ /\ \ / \ 110 E. Wilshire Ave / Suite G-10
/, ,\ // \ / \ \ /, ,\ Fullerton, CA 92632 / 714.526.5656
_| _ // \/ \____\ _| _ <URL:http://www.idyllmtn.com/>
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