I've received a number of replies to something which I thought
was a response to "what do I do when all else fails".
Here's my suggestion on what to do, from beginning to end:
1) Send the offending organization's postmaster a copy of the
offending e-mail and a request as politely as you know how
to take care of his miscreant. Sysadmins are busy people (despite
the fact that they often answer mails to mailing lists :) Request
a reply and a course of action.
2) If that fails, send another. State that you know he's busy, but
so are your few hundred list members and the unsolocitied solicitation
is not appreciated.
3) Have your users complain, as I stated earlier. Considerate
sys admins take care of problems when they find them because it's the
right thing to do. Busy ones take a little longer. Less conscientious
ones take action when it is more costly for them not to. Busy
sometimes looks like doesn't give a darn. Err on the side of
consideration.
Oddly, I'm reading this thread on two very different lists. I
have probably gotten one confused with the other.
Dale
References:
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