>>>>> "Dennis" == Dennis Gurgul <gurgul@helix.mgh.harvard.edu> writes:
Dennis> 1. Some users here have requested I install majordomo on
Dennis> our unix system. They have offered to help with the
Dennis> administrative burden. Does someone acting as a list
Dennis> owner/administrator need root access, or can that work be
Dennis> done at the user level (once everything is installed)?
List owners do not need root access. All list owner operations are
performed via mail, so they do not even need to be users on your system.
Dennis> 2. I subscribed to majordomo-users about a month ago and
Dennis> see about 30 or more messages per day. Many of the issues
Dennis> look like basic configuration problems. Let's say
Dennis> somebody administers a unix system with about 1,000 users,
Dennis> and they need just the basics of a mailing list service.
Dennis> How big of a task is the maintenance of this for someone
Dennis> with limited unix admin experience (couple years)? Will I
Dennis> have time for lunch? Thanks.
Once MJ is set up, there is very little for the MJ-owner to do. Most
of the burden is (as it should be) on the list administrators.
Occasionally, you might have to get involved to fix a mail loop.
Also, any bad mail to majordomo@yourdomain will go your way (such as a
user sending a "help" command from an invalid address, or whatever.
If the majordomo mail bounces, it will bounce to majordomo-owner. You
can pick a victim (uh, I mean volunteer) to assist you with handling
this type of thing (which I haven't seen on my lists since the last
time I screwed up setting up a list).
My company has on the order of 70 mailing lists (few of them public),
and the only serious time commitment is on the one list where the
owner has to track down all bad/changed addresses. Again, this burden
is on the list owner, not the majordomo owner.
The majordomo owner (or at least someone who can su root) will be
necessary to add/change list topology such as adding a digest version
of the list or adding archiving. Again, this is a setup cost. List
options such as visibility, subscription, moderation, headers,
footers, digests going out (except by cron) are all handled by the
list owners.
In summary, not too long ago my company made the rule that "all
aliases with more than one person on it should be a majordomo mailing
list", because, once majordomo is setup, there is less increment cost
in maintaining another list than there is in maintaining the sendmail
aliases.
--
Dewey M. Sasser voice: (617) 494-6000
dewey@newvision.com PGP Key from public servers
PGP mail preferred.
---
"Deliver yesterday, code today, think tomorrow."
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