Great Circle Associates Majordomo-Users
(April 1997)
 

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Subject: Re: basic entry level questions
From: Dennis Gurgul <gurgul @ helix . mgh . harvard . edu>
Date: Thu, 10 Apr 1997 10:04:51 -0400 (EDT)
To: "Dewey M. Sasser" <dewey @ newvision . com>
Cc: majordomo-users @ GreatCircle . COM, Jon Martinson <martinso @ helix . mgh . harvard . edu>, Michael Nathan <nathan @ helix . mgh . harvard . edu>
In-reply-to: <deweysp0zdeiu.fsf@aerosmith.newvision.com>


Thanks for responding.  Our setup will be much smaller, so I'm encouraged.

Dennis J. Gurgul
Helix System Management
617.724.3169

On 9 Apr 1997, Dewey M. Sasser wrote:

> >>>>> "Dennis" == Dennis Gurgul <gurgul@helix.mgh.harvard.edu> writes:
> 
>     Dennis> 1.  Some users here have requested I install majordomo on
>     Dennis> our unix system.  They have offered to help with the
>     Dennis> administrative burden.  Does someone acting as a list
>     Dennis> owner/administrator need root access, or can that work be
>     Dennis> done at the user level (once everything is installed)?
> 
> List owners do not need root access.  All list owner operations are
> performed via mail, so they do not even need to be users on your system.
> 
>     Dennis> 2.  I subscribed to majordomo-users about a month ago and
>     Dennis> see about 30 or more messages per day.  Many of the issues
>     Dennis> look like basic configuration problems.  Let's say
>     Dennis> somebody administers a unix system with about 1,000 users,
>     Dennis> and they need just the basics of a mailing list service.
>     Dennis> How big of a task is the maintenance of this for someone
>     Dennis> with limited unix admin experience (couple years)?  Will I
>     Dennis> have time for lunch?  Thanks.
> 
> Once MJ is set up, there is very little for the MJ-owner to do.  Most
> of the burden is (as it should be) on the list administrators.
> 
> Occasionally, you might have to get involved to fix a mail loop.
> Also, any bad mail to majordomo@yourdomain will go your way (such as a
> user sending a "help" command from an invalid address, or whatever.
> If the majordomo mail bounces, it will bounce to majordomo-owner.  You
> can pick a victim (uh, I mean volunteer) to assist you with handling
> this type of thing (which I haven't seen on my lists since the last
> time I screwed up setting up a list).
> 
> My company has on the order of 70 mailing lists (few of them public),
> and the only serious time commitment is on the one list where the
> owner has to track down all bad/changed addresses.  Again, this burden
> is on the list owner, not the majordomo owner.
> 
> The majordomo owner (or at least someone who can su root) will be
> necessary to add/change list topology such as adding a digest version
> of the list or adding archiving.  Again, this is a setup cost.  List
> options such as visibility, subscription, moderation, headers,
> footers, digests going out (except by cron) are all handled by the
> list owners.
> 
> In summary, not too long ago my company made the rule that "all
> aliases with more than one person on it should be a majordomo mailing
> list", because, once majordomo is setup, there is less increment cost
> in maintaining another list than there is in maintaining the sendmail
> aliases.
> 
> 
> -- 
> Dewey M. Sasser 			voice: (617) 494-6000 
> dewey@newvision.com                     PGP Key from public servers  
>                                         PGP mail preferred.
> ---
> "Deliver yesterday, code today, think tomorrow."
> 
> 
> 



References:
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From: Logan Ratner <ratner@cs.rice.edu>

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