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Mitchell Leben <mitch@leben.com> writes:
% On Sat, 21 Jun 1997 sechrest@peak.org wrote:
% > I am not sure this is entirely fair. We are a local ISP and
% > Education Center. We provide email lists for our customers
% > as a part of them getting accounts. (IE they are free
% > to members) The caveat is that if the list becomes a problem,
% > then we reserve the right to ask for funds to buy a new
% > machine, or to close the list down.
% Can you elaborate on what is not "entirely fair?" Charging for lists?
% Asking what others charge?
I am sorry, I was not clear.
I don't think it is fair to say you can't go to local ISP's.
Many Local ISP's do provide Majordomo support.
% <snip>
% > We charge $10/month for non-members to have lists. But
% > since it is cheaper to get an account than to get a list,
% > we have never sold any of these.
% I have encountered one other ISP that includes mailing lists services as
% part of the account. Most do not, since most customers do not need list
% services. Your customers are "paying" for their lists whether they realize
% it or not. I prefer to charge on a per-list basis, instead of spreading
% the cost of hosting mailing lists to all of my clients.
I see it differently. I need to have the majorodomo
lists anyway for work related to what the ISP is doing.
It is low cost to me to provide it to my customers.
And so I can offer this as a benifit of membership,
without substantial costs to my company.
If a list takes lots of staff time, or machine time,
then we need to start talking about covering that cost.
But for my average list, I spend about 5 minutes on it.
And then I don't hear about it for a year or two.
My biggest problem is with members who are essentially
clue-less about mailing lists , who need lots of
hand-holding. It is not the per-list price that makes sense
to me, but the per-hour handholding...
-----
John Sechrest . Helping people use
PEAK - . computers and the Internet
Public Electronic . more effectively
Access to Knowledge,Inc .
850 SW 15th Street . Internet: sechrest@peak.org
Corvallis Oregon 97331 . (541) 754-7325
. http://www.peak.org/~sechrest
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