On Tue, Mar 10, 1998 at 12:37:41PM +0000, Bob Bish wrote:
> Why are list managers not as patient and understanding as Hummer owners? As
> someone already said, if you're going to write a paragraph chastising someone
> for asking a "dumb" question, you might as well just answer the question.
Unless, of course one has *already answered the question* by carefully
writing it up in a FAQ, editing it, correcting it, updating it, and making
it available by every means short of printing it out and putting it in
the very hands of the cluelessoid who asked the question in the first place.
To humor such people by answering their questions simply perpetuates the
misunderstanding they already have about what proper netiquette is when
one has questions to ask. It's an open invitation for more of the same,
and the result is...well, the result is something like what's happening
on the Sun-Manager's mailing list now, where nearly all of the senior
people are unsubscribing due to what someone else (here) termed "guru
burnout". The result is that a small group of people, by virtue of their
own stupidity and laziness, have effectively destroyed the very resource
they are trying to (over-)use. They have also destroyed it for the
*rest of us*, who read manuals and FAQs and source code and do our own
homework before asking someone else to help us out.
I therefore see no reason to suffer these particular fools gladly.
---Rsk
Rich Kulawiec
rsk@gsp.org
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