Great Circle Associates Majordomo-Users
(April 1998)
 

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Subject: Re: Q about bouncing
From: "Otis Gospodnetic" <otis @ POPULUS . net>
Date: Tue, 28 Apr 1998 15:16:11 -0500
To: <priebe @ wral-tv . com>
Cc: <majordomo-users @ GreatCircle . COM>

Hello,

it looks like this question has not been answered....and is not answered in
the Majordomo FAQ either.

Could anyone shed some light on this problem/issue?

Thanks,

Otis

>On Sun, 26 Apr 1998, Otis Gospodnetic wrote:
>
>> So in majordomo-owner's mailbox there will be various 'User unknown',
>> 'permanent error',' mailbox full, and other messages.
>>
>> So how do I handle them with a bounce script from a cron?
>
>  This is something I'm extremely interested in.  Before moving to
>  majordomo, we were using some home-grown software to manage our
>  mailing lists.  We got a lot of bounceback messages.
>
>  These bouncebacks fell into a number of categories:
>
>    - auto-reply messages (such as "message opened" or "I'm on vacation")
>    - transient delivery errors
>    - undeliverable messages
>    - unidentifiable errors (some mail servers send back so little
>      information about the problem that you can't tell which list
>      member's mail bounced!)
>
>  We wrote a little program which would take a mail spool, split it
>  into messages, and then parse each one to try to determine which list
>  caused the bounceback, which user in that list bounced, and whether
>  the user should be unsubscribed from the list.  In the process, if
>  the program felt it could extract all of this information from the
>  mail message, it would delete the message from the spool file.
>
>  This at least reduces the number of messages that have to be examined
>  by hand.  But I sure wish there were a cleaner, more foolproof method
>  to use.
>
>  For instance, is there any way to prevent mail clients from sending
>  auto-reply messages?  If we could eliminate all of those messages
>  and only deal with the true bounces, that would probably only amount
>  to three or four every day or two.
>
>  Anyway, let me know if you're interested in seeing the perl script
>  we used to auto-unsubscribe users and to trash the auto-reply messages.
>
>- --------------------------------------------------
>Jason Priebe                           WRAL OnLine
>priebe@wral-tv.com                     Raleigh, NC



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