On Thu, 25 Jun 1998, Stephen White wrote:
> One person posted to the list who should have send to the
> owner of the list.
> The other people on the list posted to the list to tell
> the person not to post directly to the list.
> Lots of other users posted to the list to about the same
> issue it got out of control.
First, if you are running with "reply-to list" set you get much more
of this problem then you would otherwise.
Another thing you can do is when you see a posting that might start
a cascade, make use of the taboo_headers and taboo_body features
to force messages with certain things to go to the list manager.
I have used these features of majordomo several times for exactly
this purpose. I don't know how bad the cascade would have been
if I hadn't been quick to use the taboo features.
Third, user education. Put a pointer to a good document about user
email list behavior in your intro or info message.
Jeffrey Goldberg +44 (0)1234 750 111 x 2826
Cranfield Computer Centre FAX 751 814
Relativism is the triumph of authority over truth, convention over justice.