Lordy, lordy, did anyone even bother to read what I said? Maybe I
was speaking in tongues...
At 09:57 PM 9/1/98 -0400, Steven J. Sobol wrote:
>
>And you're talking about configuring a web server, something that most
>non-techies are not going to do anyhow.
I never claimed Apache was an end-user tool. My point was that it
was extremely well-documented, all the way down to each tiny little
config file directive. Majordomo has decent compile/install
instructions, but the documentation could be better for the config
file settings and their full implications.
Rich Pieri said:
>
> This is really starting to get on my nerves. Face it: installation and
> maintenance of Majordomo is a 'techie' subject.
Majordomo *installation* is a techie subject. Best left to sysadmins,
the documentation can be as incomplete as possible and 90% of the
audience should be able to cope.
But the administration of lists is most certainly not a techie subject.
It may have been in the past, but times (and the user base) are
changing. Sure, people are having problems with the wrapper perms
and aliases. But just as many are asking about digest_rm_footer,
welcome, and reply_to. A lot of the people that are asking for manuals
are the end-users, not the sysadmins.
If this is the disposition that we are going to project for Majordomo,
then all you end users out there listening might as well stop waiting
for Mj2 and move to SmartList, Listserv or Lyris; at least they know
who their customers are and can provide a little hand-holding without
copping a 1970s "you mean you can't write a device driver in your
sleep?!?" attitude.
--bill
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