On Tue, 1 Jul 2003 17:05:15 -0400, "Austin C. Bliss"
>I understand your frustration, as we were having a lot of frustration with
>the free majordomo plug-in too... the code had been written by one of our
>outside partners, and they were slow to offer support. Meanwhile, our
>technical people knew little about majordomo, and thus we were unable to
>offer any direct assistance.
>Ultimately, we decided to remove the free plug-in offer from our website &
>pull the service from our product line. FreshAddress, Inc. services
>hundreds of happy clients with large email lists, but we'll have to continue
>the search for products to allow smaller companies such as yours to take
>advantage of our "Build & Update Your Email List" services.
>Thanks for giving the service a whirl, and I apologize again for your
>negative experience. If you'd like, you can feel free to post any of this
>to the majordomo list, or contact me for any questions.
>> >-----Original Message-----
>> >From: George Kasica
>> >Sent: Wednesday, June 11, 2003 9:07 AM
>> >To: Jason Jacobs
>> >Cc: firstname.lastname@example.org
>> >Subject: Re: Anyone use FreshAddress?
>> >>On Tue, 10 Jun 2003 17:00:03 -0400, you wrote:
>> >>I'm just curious if anyone is using this product and how well you're
>> >satisfied with it.
>> >Tried it, got tons of user complaints about privacy and why I "sold"
>> >their addresses, plus it didn't work here after MONTHS of trying and
>> >support was very slow...days between a question and wrong answer. I'd
>> >avoid it.
>> >Don't you agree that it's worth every dollar you paid for it?
>> I hope you're being funny, because it cost us a great deal of time and
>> as a result money here to mess with this program, not to mention the
>> customer complaints that resulted from it.
>> Free or not, when a company is selling or providing a product and I
>> have a signed contract for support etc. I expect it to be at least
>> marginally honored. They wren't even close.
>> I get more support for truly FREE and Open majordomo than I did for
>> ===[George R. Kasica]=== +1 262 677 0766
>> President +1 206 374 6482 FAX
>> Netwrx Consulting Inc. Jackson, WI USA
>> ICQ #12862186