You should post this to the majordomo-owner@greatcircle.com address so
they can remove the link and promo for freshaddress from their site if
this is the way freshaddress wants to support majordomo users/owners.
Dan Liston
George Kasica wrote:
> On Tue, 1 Jul 2003 17:05:15 -0400, "Austin C. Bliss"
> <austin@freshaddress.com> wrote:
>
>>George-
>>
>>I understand your frustration, as we were having a lot of frustration with
>>the free majordomo plug-in too... the code had been written by one of our
>>outside partners, and they were slow to offer support. Meanwhile, our
>>technical people knew little about majordomo, and thus we were unable to
>>offer any direct assistance.
>>
>>Ultimately, we decided to remove the free plug-in offer from our website &
>>pull the service from our product line. FreshAddress, Inc. services
>>hundreds of happy clients with large email lists, but we'll have to continue
>>the search for products to allow smaller companies such as yours to take
>>advantage of our "Build & Update Your Email List" services.
>>
>>Thanks for giving the service a whirl, and I apologize again for your
>>negative experience. If you'd like, you can feel free to post any of this
>>to the majordomo list, or contact me for any questions.
>>
>>Regards,
>>Austin
>>
>>Austin Bliss
>>President
>>austin@freshaddress.com
>>http://freshaddress.com/biz
>>
>>
>>> >-----Original Message-----
>>> >From: George Kasica
>>> >Sent: Wednesday, June 11, 2003 9:07 AM
>>> >To: Jason Jacobs
>>> >Cc: majordomo-users@greatcircle.com
>>> >Subject: Re: Anyone use FreshAddress?
>>> >
>>> >
>>> >>On Tue, 10 Jun 2003 17:00:03 -0400, you wrote:
>>> >
>>> >>I'm just curious if anyone is using this product and how well you're
>>> >satisfied with it.
>>> >>
>>> >>-j
>>> >Tried it, got tons of user complaints about privacy and why I "sold"
>>> >their addresses, plus it didn't work here after MONTHS of trying and
>>> >support was very slow...days between a question and wrong answer. I'd
>>> >avoid it.
>>> >---------------------------------------
>>> >Don't you agree that it's worth every dollar you paid for it?
>>>
>>> Carl:
>>>
>>> I hope you're being funny, because it cost us a great deal of time and
>>> as a result money here to mess with this program, not to mention the
>>> customer complaints that resulted from it.
>>>
>>> Free or not, when a company is selling or providing a product and I
>>> have a signed contract for support etc. I expect it to be at least
>>> marginally honored. They wren't even close.
>>>
>>> I get more support for truly FREE and Open majordomo than I did for
>>> this.
>>>
>>> George
>>>
>>> ===[George R. Kasica]=== +1 262 677 0766
>>> President +1 206 374 6482 FAX
>>> Netwrx Consulting Inc. Jackson, WI USA
>>> http://www.netwrx1.com
>>> georgek@netwrx1.com
>>> ICQ #12862186
>>>
>>
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