I've removed their link from the www.greatcircle.com/majordomo web
page. Frankly, I had forgotten that the link was even there; thanks
for reminding me.
-Brent
At 6:27 AM -0500 7/3/03, George Kasica wrote:
>On Wed, 02 Jul 2003 16:16:59 -0500, Daniel Liston <dliston@sonny.org>
>wrote:
>
>Done!
>
>
>
>>You should post this to the majordomo-owner@greatcircle.com address so
>>they can remove the link and promo for freshaddress from their site if
>>this is the way freshaddress wants to support majordomo users/owners.
>>
>>Dan Liston
>>
>>George Kasica wrote:
>>
>>> On Tue, 1 Jul 2003 17:05:15 -0400, "Austin C. Bliss"
>>> <austin@freshaddress.com> wrote:
>>>
>>>>George-
>>>>
>>>>I understand your frustration, as we were having a lot of frustration with
>>>>the free majordomo plug-in too... the code had been written by one of our
>>>>outside partners, and they were slow to offer support. Meanwhile, our
>>>>technical people knew little about majordomo, and thus we were unable to
>>>>offer any direct assistance.
>>>>
>>>>Ultimately, we decided to remove the free plug-in offer from our website &
>>>>pull the service from our product line. FreshAddress, Inc. services
>>>>hundreds of happy clients with large email lists, but we'll have
>>>>to continue
>>>>the search for products to allow smaller companies such as yours to take
>>>>advantage of our "Build & Update Your Email List" services.
>>>>
>>>>Thanks for giving the service a whirl, and I apologize again for your
>>>>negative experience. If you'd like, you can feel free to post any of this
>>>>to the majordomo list, or contact me for any questions.
>>>>
>>>>Regards,
>>>>Austin
>>>>
>>>>Austin Bliss
>>>>President
>>>>austin@freshaddress.com
>>>>http://freshaddress.com/biz
>>>>
>>>>
>>>>> >-----Original Message-----
>>>>> >From: George Kasica
>>>>> >Sent: Wednesday, June 11, 2003 9:07 AM
>>>>> >To: Jason Jacobs
>>>>> >Cc: majordomo-users@greatcircle.com
>>>>> >Subject: Re: Anyone use FreshAddress?
>>>>> >
>>>>> >
>>>>> >>On Tue, 10 Jun 2003 17:00:03 -0400, you wrote:
>>>>> >
>>>>> >>I'm just curious if anyone is using this product and how well you're
>>>>> >satisfied with it.
>>>>> >>
>>>>> >>-j
>>>>> >Tried it, got tons of user complaints about privacy and why I "sold"
>>>>> >their addresses, plus it didn't work here after MONTHS of trying and
>>>>> >support was very slow...days between a question and wrong answer. I'd
>>>>> >avoid it.
>>>>> >---------------------------------------
>>>>> >Don't you agree that it's worth every dollar you paid for it?
>>>>>
>>>>> Carl:
>>>>>
>>>>> I hope you're being funny, because it cost us a great deal of time and
>>>>> as a result money here to mess with this program, not to mention the
>>>>> customer complaints that resulted from it.
>>>>>
>>>>> Free or not, when a company is selling or providing a product and I
>>>>> have a signed contract for support etc. I expect it to be at least
>>>>> marginally honored. They wren't even close.
>>>>>
>>>>> I get more support for truly FREE and Open majordomo than I did for
>>>>> this.
>>>>>
>>>>> George
>>>>>
>>>>> ===[George R. Kasica]=== +1 262 677 0766
>>>>> President +1 206 374 6482 FAX
>>>>> Netwrx Consulting Inc. Jackson, WI USA
>>>>> http://www.netwrx1.com
>>>>> georgek@netwrx1.com
>>>>> ICQ #12862186
>>>>>
>>>>
>>
--
Brent Chapman <Brent@GreatCircle.COM>
Great Circle Associates, Inc. -- Silicon Valley's IT Infrastructure Experts
http://www.greatcircle.com/
+1 650 962 0841
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