Great Circle Associates Majordomo-Users
(July 2003)

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Subject: Re: (fwd) Re: (fwd) RE: Anyone use FreshAddress?
From: Brent Chapman <Brent @ GreatCircle . COM>
Date: Mon, 7 Jul 2003 13:21:30 -0700
To: georgek @ netwrx1 . com
Cc: majordomo-users @ greatcircle . com,Daniel Liston <dliston @ sonny . org>,"Michael C. Berch" <mcb @ postmodern . com>
In-reply-to: <>
References: <>

I've removed their link from the web 
page.  Frankly, I had forgotten that the link was even there; thanks 
for reminding me.


At 6:27 AM -0500 7/3/03, George Kasica wrote:
>On Wed, 02 Jul 2003 16:16:59 -0500, Daniel Liston <>
>>You should post this to the address so
>>they can remove the link and promo for freshaddress from their site if
>>this is the way freshaddress wants to support majordomo users/owners.
>>Dan Liston
>>George Kasica wrote:
>>>  On Tue, 1 Jul 2003 17:05:15 -0400, "Austin C. Bliss"
>>>  <> wrote:
>>>>I understand your frustration, as we were having a lot of frustration with
>>>>the free majordomo plug-in too... the code had been written by one of our
>>>>outside partners, and they were slow to offer support.  Meanwhile, our
>>>>technical people knew little about majordomo, and thus we were unable to
>>>>offer any direct assistance.
>>>>Ultimately, we decided to remove the free plug-in offer from our website &
>>>>pull the service from our product line.  FreshAddress, Inc. services
>>>>hundreds of happy clients with large email lists, but we'll have 
>>>>to continue
>>>>the search for products to allow smaller companies such as yours to take
>>>>advantage of our "Build & Update Your Email List" services.
>>>>Thanks for giving the service a whirl, and I apologize again for your
>>>>negative experience.  If you'd like, you can feel free to post any of this
>>>>to the majordomo list, or contact me for any questions.
>>>>Austin Bliss
>>>>>  >-----Original Message-----
>>>>>  >From: George Kasica
>>>>>  >Sent: Wednesday, June 11, 2003 9:07 AM
>>>>>  >To: Jason Jacobs
>>>>>  >Cc:
>>>>>  >Subject: Re: Anyone use FreshAddress?
>>>>>  >
>>>>>  >
>>>>>  >>On Tue, 10 Jun 2003 17:00:03 -0400, you wrote:
>>>>>  >
>>>>>  >>I'm just curious if anyone is using this product and how well you're
>>>>>  >satisfied with it.
>>>>>  >>
>>>>>  >>-j
>>>>>  >Tried it, got tons of user complaints about privacy and why I "sold"
>>>>>  >their addresses, plus it didn't work here after MONTHS of trying and
>>>>>  >support was very slow...days between a question and wrong answer. I'd
>>>>>  >avoid it.
>>>>>  >---------------------------------------
>>>>>  >Don't you agree that it's worth every dollar you paid for it?
>>>>>  Carl:
>>>>>  I hope you're being funny, because it cost us a great deal of time and
>>>>>  as a result money here to mess with this program, not to mention the
>>>>>  customer complaints that resulted from it.
>>>>>  Free or not, when a company is selling or providing a product and I
>>>>>  have a signed contract for support etc. I expect it to be at least
>>>>>  marginally honored. They wren't even close.
>>>>>  I get more support for truly FREE and Open majordomo than I did for
>>>>>  this.
>>>>>  George
>>>>>  ===[George R. Kasica]===        +1 262 677 0766
>>>>>  President                       +1 206 374 6482 FAX
>>>>>  Netwrx Consulting Inc.          Jackson, WI USA
>>>>>  ICQ #12862186

Brent Chapman <Brent@GreatCircle.COM>
Great Circle Associates, Inc. -- Silicon Valley's IT Infrastructure Experts
+1 650 962 0841

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